Streaming Video Information Page
FAQs
Introduction
Streaming Video is best viewed via a high-speed internet connection such as DSL, cable, etc., but it is possible to view low resolution versions of the videos via dial-up. You will need one of the following media players: Real Player QuickTime Player or Windows Media Player. You may need to update your media player or allow it to install the necessary "codec" (a software component that decodes the video stream). If the video will not play or if you can hear audio but the video is blank, you likely need to update your software. If you are prompted to install a "missing codec" simply follow the onscreen instructions of your media player. If you are not prompted and still can't see the video, download the latest version of the media player and install it manually or contact your computer support department.
Where can I get free media player software or an upgrade?
Follow the links below to upgrade to the latest media player software for free.
Which format should I choose?
For each video you will have several choices, simply choose your preferred media player format and the appropriate link according to your internet connection speed. You can download most of our videos by right clicking on the link (Ctrl + click for Mac).
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